UX and Governance
Evaluate the existing UX processes and governance frameworks, pinpoint opportunities to incorporate digital trust solutions and ensure compliance with relevant laws and regulations.
| Activity overview |
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🕛 Time: 80+ minutes |
Use for: Evaluate the existing UX processes and governance frameworks, pinpoint opportunities to incorporate digital trust solutions, and ensure compliance with relevant laws and regulations |
Activity guide
This session is aimed to contextualize the UX and Governance. You will examine your current UX and governance, and how they align with digital trust solution(s) being introduced.
What’s it for:
To have a clear understanding of your current UX and governance and see if it meets the needs of the use case you have decided to move forward with.
What you’ll get:
A clear picture of what’s missing and steps to move forward.
When to do it:
After you have completed the ecosystem session and have identified the use case.
How it works
Before you start this activity
- Build out your ecosystem with the ecosystem builder
- Identify a use case to pursue
- Populate the placeholder information with your own
- Schedule a session with your team members
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Review the template: Begin by exploring the Miro board's layout, designed to guide you through your service's UX and governance components.
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Adjust to meet your needs: Populate the placeholders with:
- Relevant legislative, regulatory, and policy documents (related to use case
- Screenshots of current service UX (related to use case).
- Facilitate workshop: Use the board as a guide to achieve the workshop objectives. Ensure there’s a facilitator to help guide the conversation.
What's next:
Using the ‘Next steps’ section at the end of the workshop, document and assign action items