Guides
Here we share guides to the way we work. To learn the practices behind these guides, we recommend you participate in community channels and engagements, or learning opportunities.
Guides we Produce
Agile Governance: From our experience building agile teams, we support the development of appropriate governance structures.
Tools we Use: From our experimentation in working in digital ways, we’re always discovering new tools. Learn about our practice in learning and applying new tools.
Glossary: A list of terms and topics that are relevant to our way of working (mostly external links).
Partnership Guides: From our practice of onboarding new teams to our way of working, we offer guides and resources found within each phase of partnership with the lab. Includes:
- references for when to apply the design & delivery playbook
Guides we Reference
Please see the list of resources and guides offered by teams in the British Columbia Public Service found on Digital.gov.bc.ca.
Other Resources, courtesy of the US Digital Service
- 18F UX Guide
- 18F De-risking Government Technology Guide
- 18F Human-Centered Design Methods
- Paperwork Reduction Act (PRA) Guide
- VA.gov’s Discovery Sprint Guide
- USDS Discovery Sprint FAQ by Kim Rachmeler
- Article: Government Discovery Sprints by Kathy Pham and Kara DeFrias
- Article: User Research in Government by Erie Meyer
- IDEO Field Guide to Human-Centered Design
- Google Design Sprints
- Gov.UK Design Principles
- Book: Interviewing Users by Steve Portigal
- Book: A Civic Technologist’s Practice Guide by Cyd Harrell