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Tenant approval workflow

Tenants can be created through a request and approval process.

Tenant requests are for IDIR users only.

An IDIR user submits a tenant request. A CSTAR operations admin reviews the request and either approves or rejects it.

Requesting a tenant

A tenant request includes the tenant name, ministry or organization information, and the IDIR user requesting the tenant.

The requester becomes part of the tenant if the request is approved.

Reviewing a tenant request

Tenant requests are reviewed by CSTAR operations admins.

An operations admin can approve a request, reject it, or provide a reason when the request is not approved.

Approved requests

When a tenant request is approved, CSTAR creates the tenant.

The requester is added as a tenant user and receives the initial tenant roles needed to manage access for that tenant.

Rejected requests

When a tenant request is rejected, CSTAR keeps the request record and stores the decision.

The tenant is not created.