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Delivery Manual

A flexible guide to support adopters through the phases of digital trust adoption.

Supporting Adoption

The Delivery Manual, designed to facilitate digital trust adoption, includes targeted activities and workshops to guide adopters through various adoption phases while accommodating their unique needs. It serves as a flexible framework, recognizing the specific challenges each adopter may face at different points of their journey.

The Delivery Process

Structured around four main phases—Align, Discover, Trial, and Scale—the Delivery Manual allows for iterative learning and continuous improvement, helping adopters navigate the complexities of digital trust adoption incrementally.

The image outlines the four phases of the digital trust adoption process—Align, Discover, Trial  and Scale—illustrating a non-linear approach for iterative learning and continuous improvement.

  1. Align Phase

Establish shared goals, connect with stakeholders and identify potential opportunities for the project.

Align Phase →

  1. Discover Phase

Conduct research, understand needs and create a plan for successful implementation.

Discover Phase →

  1. Trial Phase

Develop and test with a select group of users to evaluate performance and gather feedback.

Discover Phase →

  1. Scale Phase

Expand to more users, refine the solution and integrate it into existing systems and processes for broader adoption.

[Discover Phase → COMING SOON!]